terms_of_service · 2026-08

Effective date:
2026-08-01
Language:
en
Published:
2026-08-23T23:18:19.478899+00:00
Status:
current
Digest:
42f85704ad7725082c4242a7589be84ca0c86c02d84d7763451673977a76c68a
Computed as:
sha256 over pegtrace.legal-doc-text.v1
Terms of Service PEGTrace LLC | Last Updated: August 2026 These Terms of Service (these “Terms”) constitute a legally binding agreement between PEGTrace LLC, a New Jersey limited liability company (“PEGTrace”), and the organization or individual professional accepting these Terms (“you”). These Terms govern authenticated institutional access to the PEGTrace platform and self-service purchases made by attorneys or other professionals for business purposes. They do not govern an individual consumer’s purchase of a consumer report or a visitor’s use of PEGTrace’s public informational, fraud-report intake, wallet-exposure-check, or verification functions. Those consumer and public-facing functions are governed only by the separately presented terms, conditions, and notices applicable to the particular function or transaction. By establishing an account, completing a covered professional transaction, or affirmatively accepting these Terms, you acknowledge that you have read and agree to be bound by them. If you accept these Terms on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, you may not access or use the authenticated services governed by these Terms. 1. Definitions and Scope 1.1 “AI Coach” means an artificial-intelligence-assisted feature intended to explain application functionality, interface navigation, and workflow mechanics, subject to Section 7 of these Terms and the Data Handling and Subprocessor Disclosure. 1.2 “Case Data” means identifiers, transaction hashes, notes, documents, analytical observations, metadata, and other case-related information submitted to or generated through the Platform by or for you. 1.3 “Evidence Ledger” means the append-only, hash-linked chronological record of designated Platform events that is designed to make subsequent alteration detectable. 1.4 “External Provider” means a third-party service from which PEGTrace or a user may request blockchain, breach, device-risk, domain, wallet, smart-contract, or other external intelligence, or through which PEGTrace may obtain supporting operational services. Depending on the applicable service and arrangements, an External Provider may operate as a Technology Subprocessor or as an independent third party. 1.5 “Platform” means the PEGTrace web application, public verification portal, cryptographic hashing engine, evidence packaging workflows, and application programming interfaces operated by PEGTrace LLC. 1.6 “Suspicious Activity Report” or “SAR” means a report filed with the United States Department of the Treasury’s Financial Crimes Enforcement Network by a financial institution or other reporting entity subject to applicable suspicious-activity-reporting requirements under the Bank Secrecy Act and its implementing regulations. 1.7 “Technology Subprocessors” means third-party service providers engaged to support Platform operations, as identified in PEGTrace’s current Data Handling and Subprocessor Disclosure. 2. Institutional and Professional Eligibility; Account Governance 2.1 Eligibility Criteria. Authenticated access under these Terms is limited to authorized users of banking institutions, credit unions, licensed cryptocurrency exchanges, registered broker-dealers, law firms and practicing legal counsel, forensic-accounting firms, recognized law-enforcement agencies, and other organizations or individual professionals approved by PEGTrace. Public self-registration is not available; authenticated accounts are provisioned or approved by PEGTrace. The authenticated services governed by these Terms are not offered to individuals acting primarily for personal, family, or household purposes. Any consumer product or public-facing function is governed by the separately presented terms, conditions, and notices applicable to that specific transaction or function. 2.2 Authorization. By establishing an account or completing a covered transaction, you represent and warrant that you are authorized to use the Platform and, if acting for an organization, to bind that organization to these Terms. You further represent that you are at least eighteen (18) years old and have legal capacity to enter into this agreement. 2.3 Credential and Account Security. You are responsible for maintaining the confidentiality of your passwords, session credentials, authorized access links, and other authentication information; complying with required authentication controls; restricting account access to authorized users only; and promptly notifying PEGTrace of suspected unauthorized access or credential compromise. To the extent permitted by law, PEGTrace is not responsible for losses caused by your failure to comply with these obligations. 3. Subscriptions, Per-Case Billing, and Commercial Mechanics 3.1 Commercial Offerings. PEGTrace may offer recurring institutional access, standalone per-case professional access, or pilot access, in each case only as described in the applicable order form, checkout presentation, or written agreement. 3.2 Recurring Institutional Access. Institutional and multi-user access may be billed monthly or annually through PEGTrace’s designated payment processor. By enrolling in a recurring subscription, you authorize the charges disclosed in the applicable order form or checkout presentation for each renewal period until cancellation. Cancellations become effective at the end of the then-current paid billing period unless the applicable order form states otherwise. 3.3 Standalone Per-Case Professional Access. If PEGTrace offers one-time, per-case access to practicing attorneys or other approved professionals, the applicable checkout presentation or order form will identify the purchased service, authorized user, price, included processing or deliverables, and delivery conditions. A per-case purchase does not create a recurring subscription unless expressly disclosed and accepted. 3.4 Pilot Design Partner Terms. A pilot evaluation is governed by the Pilot Design Partner Agreement and any expressly incorporated policies. If the Pilot Design Partner Agreement conflicts with these Terms regarding the pilot, the Pilot Design Partner Agreement controls. 3.5 Refund Boundaries and Fee Finality. Except as stated in the applicable order form or professional checkout terms, and to the maximum extent permitted by law, fees are noncancelable after PEGTrace begins performing the applicable service and nonrefundable for services performed or nonrecoverable processing costs incurred. This provision does not limit remedies for duplicate or unauthorized charges, nondelivery, PEGTrace’s material breach, or any remedy that cannot lawfully be waived. 3.6 Price Modifications. PEGTrace may change fees only prospectively. A change affecting an existing recurring arrangement will apply no earlier than the next renewal period and only after the notice required by the applicable order form or written agreement. A fixed fee or committed-term price will not change during the applicable term unless the parties agree otherwise in writing. 4. Acceptable Use, Operational Hygiene, and Evidentiary Neutrality 4.1 Prohibited Operational Conduct. Without limiting the Acceptable Use Policy, you may not reverse engineer, decompile, disassemble, scrape, or attempt to derive nonpublic source code or algorithmic architecture; sublicense, resell, lease, share, or distribute Platform access except as expressly authorized; use the Platform unlawfully or to violate another person’s rights; introduce malicious code, automated bots, or scripts that interfere with the Platform; submit credentials, private keys, seed phrases, or other data prohibited by the Acceptable Use Policy; misrepresent Platform outputs as a judicial determination, legal conclusion, definitive identification of a natural person, or guaranteed recovery result; or use the Platform to provide unlawful asset-recovery or investigative services. You remain responsible for reviewing Case Data and exported materials, including information entered in narrative fields, before submission or external use. 4.2 Evidentiary Neutrality. PEGTrace provides standardized technology and does not represent any party to a dispute or investigation. Use of the Platform by another person, including an adverse party, does not by itself create a conflict of interest, attorney-client relationship, fiduciary duty, or professional-services relationship involving PEGTrace. This provision does not waive any objection you may have to particular evidence, conduct, or use of information. 5. Cryptographic Ledger Integrity and File Verification 5.1 Hash-Linked Ledger Architecture. Designated Platform events may be recorded in a chronological, hash-linked ledger in which a later entry references the cryptographic value associated with a preceding entry. This architecture is designed to make subsequent alteration of recorded entries detectable; it does not establish the custody or condition of source material before upload or after export. 5.2 Tamper-Evident Verification. A change to a registered electronic file or hash-linked entry may produce a different cryptographic value or verification result. The public verification function is intended to compare designated cryptographic values; it does not independently establish authorship, provenance, accuracy, or admissibility. PEGTrace’s technical controls and any administrative capabilities are described only to the extent verified in the Data Handling and Subprocessor Disclosure. 5.3 Data Segregation and Security. PEGTrace applies the administrative, technical, and organizational measures described in its current Data Handling and Subprocessor Disclosure. A cryptographic hash may remain associated with a user, case, report, transaction, or source file and is not necessarily anonymous or outside applicable privacy law. You must review narrative fields and exported materials before external use because automated controls may not prevent every submission or disclosure of personal data. 6. Federal Rules of Evidence and Admissibility Framework 6.1 Electronic Authentication Support. Exported packages may include hashes, logs, timestamps, or other verification information that may assist a user or qualified witness in authenticating an electronic file under Federal Rule of Evidence 901 or, when all applicable requirements are satisfied, Rules 902(13) or 902(14). A matching hash may support a conclusion that two electronic files are identical; it does not independently establish authorship, provenance, timestamp accuracy, the truth of the file’s contents, or admissibility. 6.2 Evidentiary and Expert Limitations. PEGTrace does not certify the substantive truth, completeness, accuracy, legal significance, or admissibility of user submissions, third-party intelligence, labels, notes, or conclusions included in a package. Authentication does not resolve hearsay, relevance, privilege, completeness, expert-opinion, or trustworthiness issues. Whether testimony or certification under Rules 702, 902(13), or 902(14) is appropriate depends on the particular record, witness, forum, and proposed use. 7. Artificial Intelligence Integration and Coaching Boundaries 7.1 Authenticated Artificial-Intelligence Services. The AI Coach is restricted to authenticated administrative surfaces and routes requests through the Lovable AI gateway. The underlying model provider is not independently verifiable from the reviewed codebase, and PEGTrace therefore does not identify or promise the use of a particular underlying model vendor. The information transmitted, retained, logged, or excluded depends on PEGTrace’s implemented configuration and is described in the Data Handling and Subprocessor Disclosure only to the extent confirmed. The AI service has no direct access to PEGTrace’s database, object storage, tools, attachments, or Evidence Ledger. 7.2 AI Inputs and Sensitive-Data Restrictions. Text entered into the AI Coach is transmitted as entered through the Lovable AI gateway. PEGTrace may also transmit applicable system instructions; limited interface and route context; a static navigation-destination catalogue; prior conversation turns; limited aggregate case context consisting of the case number, identifier count, and attachment count; an on-screen form schema containing field names and types but not field values; and, when expressly authorized for the interaction, the literal text of a designated field. By code design, the server-assembled payload does not include identifier values, wallet addresses, attachment contents, victim statements, or evidence bytes. This technical limitation does not prevent an authenticated user from manually entering prohibited information into the AI Coach. Except where the interface expressly requests particular information and you authorize its transmission for that interaction, you must not submit private keys, seed phrases, passwords, authentication credentials, full payment-card or bank-account information, privileged communications, Personal Data, or sensitive Case Data. PEGTrace’s input controls do not technically prevent every prohibited or unnecessary submission. 7.3 Verification of Artificial-Intelligence Outputs. AI-generated responses may be inaccurate, incomplete, or inappropriate for a particular matter and do not constitute legal, investigative, regulatory, financial, or other professional advice. You are responsible for independently reviewing AI outputs and must not rely on them as a substitute for professional judgment or source verification. 8. Third-Party Intelligence Feeds and On-Chain Data Limitations 8.1 Nature of Investigative Leads. On-chain transaction information and signals from the third-party sources identified in the Data Handling and Subprocessor Disclosure are preliminary intelligence that may contain errors, become outdated, or require corroboration. They do not constitute proof of unlawful conduct, ownership, identity, legal liability, or recoverability. The relevance and reliability of a signal may diminish as its distance from the submitted event increases. 8.2 Blockchain Finality and Attribution Limitations. PEGTrace cannot reverse transactions recorded on a public blockchain. Wallet, account, domain, custodian, exchange, bridge, or mixer labels may derive from public or third-party sources and require independent verification. A label does not identify a natural person or establish ownership; additional records or lawful process may be required. 9. Regulatory Compliance, Bank Secrecy Act, and OFAC Sanctions 9.1 Bank Secrecy Act and FinCEN Disclaimer. PEGTrace provides software technology and does not, through the Platform, act as a financial institution, money-services business, regulatory compliance agent, or government filing service. PEGTrace does not determine whether a matter is reportable or prepare or submit a SAR on your behalf. You and your organization remain responsible for any anti-money-laundering, customer-identification, suspicious-activity-reporting, or other regulatory obligations applicable to you. 9.2 OFAC and Sanctions Compliance. You must comply with the export-control and economic-sanctions laws applicable to your use of the Platform. You may not use the Platform to facilitate a transaction, service, or activity prohibited by sanctions administered by the United States Department of the Treasury’s Office of Foreign Assets Control or another applicable governmental authority. PEGTrace does not determine your sanctions obligations or provide sanctions-clearance advice. 10. Comprehensive Disclaimers of Professional Advice, Verdicts, and Asset Recovery 10.1 Exclusion of Professional Advice and Services. The Platform, exported packages, AI outputs, and educational materials do not constitute legal, regulatory, investigative, financial, tax, accounting, investment, or asset-recovery advice or services. PEGTrace does not determine legal liability, identify a natural person, file claims or complaints, issue legal process, or act as your representative. 10.2 No Fund Recovery Guarantee. PEGTrace is a software provider and does not perform fund-recovery services, initiate asset seizures, negotiate with cryptocurrency custodians, or represent or warrant that lost assets will be located, frozen, returned, or otherwise recovered. 10.3 No Fiduciary or Professional Relationship. Tactical decisions, investigative conclusions, regulatory determinations, and legal strategies remain entirely your responsibility. Use of the Platform does not create an attorney-client relationship, fiduciary relationship, agency, partnership, joint venture, professional-services relationship, or advisory obligation between you and PEGTrace. 11. Intellectual Property Rights and Algorithmic Scraping Ban 11.1 Ownership of Platform Architecture. As between you and PEGTrace, and subject to third-party rights, PEGTrace and its licensors retain all right, title, and interest in the Platform, including its software code, database structures, user-interface designs, documentation, and proprietary workflows. No rights are granted except as expressly stated in these Terms or an applicable written agreement. 11.2 Prohibition on Algorithmic Scraping and Model Training. Except as expressly authorized in writing, you may not use the Platform, its nonpublic architecture, verification routing, or AI Coach responses to train, fine-tune, validate, or benchmark a machine-learning model or automated fraud-detection system. This restriction does not transfer ownership of your Case Data to PEGTrace. Unauthorized use may constitute a material breach, and PEGTrace may seek remedies available under these Terms and applicable law. 11.3 Case Data and Permitted Processing. As between you and PEGTrace, you retain your rights in Case Data. You grant PEGTrace and its Technology Subprocessors a limited right to host, process, transmit, reproduce, and display Case Data only as reasonably necessary to provide, secure, and support the contracted services; generate and display limited aggregate cross-case linkage signals that do not identify another customer’s case, tenant, or contributor; comply with your instructions; prevent fraud or misuse; and satisfy legal obligations. PEGTrace does not use institutional Case Data or AI Coach conversations for model training, benchmarking, analytics, or unrelated product development. 11.4 Generated Outputs. Subject to PEGTrace’s rights in the Platform and to applicable third-party rights and restrictions, you may use exported reports and packages for lawful internal, professional, evidentiary, compliance, or governmental purposes. No ownership or license is granted in third-party data beyond the rights provided by the applicable source. 12. Disclaimer of Warranties 12.1 As Is and As Available Basis. To the maximum extent permitted under applicable law, the Platform and services, including all subprocessor integrations and verification functionality, are provided on an “as is” and “as available” basis without warranties of any kind. 12.2 Conspicuous Exclusion of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEGTRACE DISCLAIMS ALL EXPRESS, STATUTORY, AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, UNINTERRUPTED OR ERROR-FREE OPERATION, AND SECURITY AGAINST EVERY CYBERSECURITY EVENT. PEGTRACE DOES NOT WARRANT THE ACCURACY OF USER OR THIRD-PARTY INFORMATION; THE IDENTIFICATION OF A NATURAL PERSON OR CUSTODIAN; A FAVORABLE OR ACTIONABLE RESULT; FUND RECOVERY; OR ACCEPTANCE OR ADMISSIBILITY OF ANY OUTPUT BY A COURT, AGENCY, FINANCIAL INSTITUTION, INSURER, CUSTODIAN, OR OTHER THIRD PARTY. 13. Limitation of Liability and Damage Caps 13.1 Conspicuous Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PEGTRACE AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR EXPECTED RECOVERY, ARISING OUT OF OR RELATING TO THE PLATFORM, THESE TERMS, USE OR INABILITY TO USE THE SERVICES, OR RELIANCE ON PLATFORM OUTPUTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 13.2 Conspicuous Aggregate Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEGTRACE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU FOR THE AFFECTED SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. 13.3 Nonwaivable Liability. Sections 13.1 and 13.2 of these Terms do not exclude or limit liability to the extent a limitation is prohibited by applicable law. Nothing in these Terms limits liability for a party’s fraud or willful misconduct. 14. Indemnification Obligations 14.1 User Indemnification. You will defend, indemnify, and hold harmless PEGTrace, its officers, employees, contractors, and licensors from third-party claims, damages, judgments, liabilities, costs, and reasonable attorneys’ fees arising from: (a) your unlawful or unauthorized use of the Platform; (b) your material breach of these Terms or the Acceptable Use Policy; (c) your submission of Case Data without the authorization, consent, or other legal basis required for that submission; (d) your infringement or violation of another person’s intellectual-property, privacy, confidentiality, or other rights; or (e) your misrepresentation or external use of Platform outputs. 14.2 Indemnification Procedure. PEGTrace will provide reasonably prompt notice of an indemnified claim, permit you to control the defense with qualified counsel, and reasonably cooperate at your expense. You may not settle a claim in a manner that admits fault by, imposes nonmonetary obligations on, or fails to release PEGTrace without PEGTrace’s prior written consent, not to be unreasonably withheld. 15. Suspension, Termination, and Post-Termination Verification Records 15.1 Right to Suspend or Terminate. PEGTrace may suspend or terminate your access for material breach, nonpayment, fraudulent or unlawful conduct, risk to Platform security or infrastructure, or conduct presenting a material risk to another person or the Platform. PEGTrace may act immediately when reasonably necessary to address security, legal, or safety concerns and otherwise will provide notice and an opportunity to cure when commercially reasonable. 15.2 Post-Termination Verification Records. Upon termination, account access will cease as provided in the applicable order form or termination notice. Evidence Ledger entries, verification records, hashes, access-audit records, and related metadata may be retained after termination or deletion of particular content in accordance with PEGTrace’s disclosed retention practices and legal obligations. Continued verification does not establish chain of custody, accuracy, or admissibility. Termination does not itself require or initiate deletion of underlying Case Data. PEGTrace does not guarantee that the public verification portal, a particular verification record, or an External Provider will remain available indefinitely. 15.3 Data Return, Export, Retention, and Deletion. Any obligation to return, export, retain, or delete Case Data applies only to the extent stated in an executed applicable order form or data processing agreement. The Platform does not currently provide a self-service bulk export, automated return-on-termination process, transition service, or guaranteed post-termination retrieval period. Before expiration or termination, you are responsible for downloading and preserving any reports, packages, or other exports then available to you. Expiration or termination does not itself cause immediate or complete deletion of Case Data, Evidence Ledger entries, hashes, timestamps, package registrations, access-audit records, verification records, logs, provider-managed backups, or previously exported evidence objects. Retention and deletion remain subject to immutable records, applicable provider lifecycles, legally permitted retention, and PEGTrace’s disclosed practices. 16. Modifications to Terms and Evolving Architecture 16.1 Prospective Amendments. PEGTrace may update these Terms to reflect legal, technical, security, or operational changes. An update will apply to future transactions on or after its stated effective date. Its application to an existing subscription is subject to this Section and any controlling order form or negotiated agreement. 16.2 Notice of Material Revisions. PEGTrace will post updated Terms with a revised effective date. For authenticated users, PEGTrace will provide notice of a material revision through the Platform’s acceptance mechanism or another reasonable electronic method. Any additional advance-notice obligation will be governed by the controlling order form or negotiated agreement. 16.3 Acceptance of Material Changes. Continued use after an update’s effective date and applicable electronic notice may constitute acceptance of routine operational updates that do not materially reduce your rights or increase your obligations. PEGTrace will obtain renewed affirmative acceptance before applying a material change to arbitration, pricing during a committed term, liability allocation, or data rights when applicable law or the nature of the change requires it. If you reject an applicable update, your rights to discontinue or terminate are governed by the then-current agreement and order form. 17. Force Majeure and Infrastructure Excused Performance 17.1 Excused Operational Outages. PEGTrace will not be liable or deemed in breach for a delay or failure caused by circumstances beyond its reasonable control, provided that PEGTrace uses commercially reasonable efforts to mitigate the effects and resume affected services. This Section does not excuse payment obligations accrued for services provided before the event. 17.2 Scope of Force Majeure Events. Such circumstances may include natural disasters, civil unrest, war or terrorism, governmental action, labor disputes, widespread power or telecommunications failure, domain-name-system outages, distributed denial-of-service attacks, failures of public blockchain networks, or material infrastructure failures of Technology Subprocessors. 18. Subpoena Compliance and Litigation Cost Allocation 18.1 Third-Party Legal Process. If PEGTrace receives a subpoena, court order, search warrant, or other governmental or legal demand concerning your use of the Platform, PEGTrace may disclose information to the extent legally required. Where legally permitted and reasonably practicable, PEGTrace will provide prompt notice to the applicable administrative contact so that you may seek a protective order or other available remedy. 18.2 Reimbursement of Administrative and Legal Costs. To the extent permitted by law, if PEGTrace is required to respond to third-party legal process primarily concerning your use of the Platform, you will reimburse reasonable, documented legal, engineering, and administrative costs at disclosed or mutually agreed rates. PEGTrace is not obligated to provide expert testimony, substantive opinions, or certifications beyond its records and technical processes unless separately agreed in writing. 19. Governing Law, Venue, and Dispute Resolution 19.1 New Jersey Governing Law. These Terms and any claim arising out of or relating to them or the Platform are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws principles. 19.2 Dispute Resolution and Arbitration. Before initiating arbitration, a party must provide written notice describing the dispute and requested relief, and the parties will attempt in good faith to resolve the dispute for thirty (30) days. Any unresolved dispute arising out of or relating to these Terms or the covered business transaction will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules before one arbitrator in Bergen County, New Jersey. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision. EACH PARTY UNDERSTANDS THAT ARBITRATION REPLACES THE RIGHT TO HAVE A COVERED DISPUTE DECIDED IN COURT BY A JUDGE OR JURY. Either party may seek temporary or preliminary injunctive relief from a court of competent jurisdiction to protect confidential information, intellectual property, Platform security, or authorized access, and a court may enter or enforce an arbitration award. This Section does not govern an individual consumer purchase, which requires separate consumer terms. 19.3 Limited Permitted Court Proceedings. A proceeding permitted under Section 19.2 may be brought in the state courts located in Bergen County, New Jersey, or the United States District Court for the District of New Jersey. Each party consents to the personal jurisdiction of those courts for such proceedings. 20. Miscellaneous Terms and General Provisions 20.1 Severability. If a provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permitted by law or, if it cannot be so enforced, severed. The remaining provisions will remain in effect. 20.2 No Waiver. PEGTrace’s failure or delay in exercising a right or remedy does not waive that right or remedy. 20.3 Assignment. You may not assign these Terms without PEGTrace’s prior written consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets if the assignee assumes your obligations. PEGTrace may assign these Terms in connection with a merger, acquisition, reorganization, financing, or sale of substantially all relevant assets, or to an affiliate that assumes PEGTrace’s obligations. 20.4 Entire Agreement and Order of Precedence. These Terms, the applicable order form or professional checkout terms, and the Acceptable Use Policy constitute the agreement governing the covered transaction unless the parties execute a separate master services agreement, Pilot Design Partner Agreement, or other written agreement. In the event of conflict, the order of precedence is: (1) the executed negotiated agreement; (2) the applicable order form; (3) these Terms; and (4) the Acceptable Use Policy. The Privacy Policy and Data Handling and Subprocessor Disclosure provide notices concerning data practices and do not create a separate assent, arbitration, liability, or entire-agreement regime. Context-specific disclaimers supplement, but do not override, the principal agreement. Consumer purchases and public informational, fraud-report intake, wallet-exposure-check, and verification functions are governed only by the terms, conditions, and notices presented for the applicable transaction or function. 20.5 Survival. Provisions that by their nature should survive termination—including provisions concerning accrued payment obligations, ownership, permitted-use restrictions, confidentiality, disclaimers, liability limitations, indemnification, dispute resolution, and verification or retention obligations—will survive to the extent necessary to give them effect. 20.6 Notices. PEGTrace may provide notices under these Terms through the Platform, the email address associated with your account, or another reasonable electronic method. Notices required to be provided to PEGTrace, including a dispute notice under Section 19.2, must be sent to the legal-notice contact identified in the Privacy Policy or applicable order form. A notice is effective when received unless these Terms or an applicable written agreement provides otherwise. Nothing in these Terms waives or modifies any requirement governing formal service of process, which must be made upon PEGTrace’s registered agent or otherwise in accordance with applicable law.

PEGTrace LLC·Jersey City, NJ

Company·Legal·support@pegtrace.com