Acceptable Use Policy

Access is limited to institutional analysts and their authorized representatives: • Banks and credit unions. • Cryptocurrency exchanges and other regulated custodians. • Licensed attorneys and their staff acting on behalf of a client institution or victim. • Law enforcement personnel and analysts within recognized public agencies. Each user must be authorized by their institution to access, review, and act on fraud-case data.

The following are prohibited without exception: • Third-party 'recovery services' that charge fraud victims fees to attempt to recover funds. • Debt collectors or collections operations targeting fraud victims. • Any use intended to identify a specific individual as 'the fraudster' based on PEGTrace output. • Any use intended to render or publish a fraud verdict against a named person or entity based on PEGTrace output. • Any use to harass, dox, blackmail, or extort any person. • Any use that violates applicable law, financial regulation, sanctions, or the terms of a connected custodian, platform, or data provider.

Analysts must not paste victim seed phrases, private keys, full card numbers, or full account numbers into PEGTrace. Attach only the identifiers required for the investigation. Treat victim PII as confidential, and export packages only through channels approved by your institution.

Do not paste victim PII, credentials, privileged communications, or case data into the Coach. The Coach is limited to explaining how the application works and receives only page context and your messages.

Use unique credentials, enable multi-factor authentication where available, and report suspected account compromise immediately. Do not share accounts. Do not attempt to bypass access controls, rate limits, or CAPTCHA protections.

We may suspend or terminate access, revoke exported packages' registry entries, and cooperate with lawful requests where use violates this policy or endangers a fraud victim, another user, or the service.

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